We strongly believe in our products and want you to be fully informed and satisfied with the purchase you have made with us.
We can accept returns of UNOPENED products purchased directly from Relief Factor (online or over the phone) and in accordance with the guidelines below. Although we strive to minimize process times, refunds may take over a week to process once we receive all the required information and/or product(s).
Please note that we may not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.
To return a shipment:
Return by mail to:
Relief Factor by Promedev, Customer Care 11015 117th Place NE, Kirkland, WA 98033
Relief Factor Team
* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.